I had worked with Chris and the team a few months ago when my furnace stopped working and had a positive experience, so I reached out to them for what I thought was proactive maintenance on my AC. Turns out the whole thing had to be replaced (makes sense, it was very old). Naim(?) was super patient and kind with me as I asked a ton of questions to understand the situation - he had the same amount of patience when he came out to assess my broken furnace too!
Damir and team who came out to replace my AC were super kind as well, doing the job efficiently and even offered to help move my stuff back into the hallway after they were done.
Something that stood out to me about this process was the customer service - throughout the process, Mike kept me updated on scheduling, and the whole team overall were great to work with. I'm glad I found a reliable team for my HVAC needs moving forward!
Response from the owner:Thank you, Hollina! We're so glad to hear you had a positive experience with Chris, Naim, Damir, and the entire team. Your appreciation for our customer service means a lot to us, and we're here for all your HVAC needs in the future!