I was incredibly impressed with my first interaction with Oasis Heating and Cooling. On a Sunday morning, we woke up to a broken air conditioner. That particular day was over 90 degrees and extremely humid, and we were hosting a birthday party for my 1-year-old son. With a large number of guests arriving in the next two hours, the AC breakdown couldn't have happened at a worse time.I called various heating and cooling companies across the city, but none were available on a Sunday, and the next available appointments were not until the following week. I knew it was a long shot to get someone to our home on short notice on a Sunday morning.However, this is where Oasis Heating and Cooling truly stood out with their exceptional service and customer care. I left a message with their team, and they showed a tremendous amount of care and concern for our situation. I received a call back almost immediately from a technician who said he was on his way and would arrive within 15 minutes.The technician was extremely thorough and efficient while being mindful that we were preparing for my son's birthday party. I want to thank the entire Oasis team for helping our family in a difficult situation. I truly appreciate your work and for going above and beyond.
Response from the owner: Thank you so much for the incredible review, Jason! We know when it rains, it pours, and Air Conditioners always seem to happen at the most inconvenient times. We were so glad we were able to help you out, and are glad the party could go on as planned (happy birthday to your son, by the way! 🎉) Thank you so much, and we hope to help with preventative maintenance this Winter.