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Oasis Plumbing, Heating & Cooling Offers Seasonal Maintenance Plans

Understanding Ductless HVAC Systems in Addison Homes

Ductless heating and cooling systems have revolutionized climate control for homeowners throughout Addison, IL, offering energy-efficient solutions that eliminate the need for traditional ductwork. These systems, also known as mini-splits, consist of an outdoor compressor unit connected to one or more indoor air-handling units through refrigerant lines. At Oasis Plumbing, Heating & Cooling, we specialize in maintaining these sophisticated systems that provide zone-specific temperature control, allowing different areas of your home to maintain independent temperatures while reducing energy waste.

The technology behind ductless systems involves inverter-driven compressors that adjust their speed based on heating or cooling demands, rather than cycling on and off like traditional systems. This variable-speed operation results in consistent temperatures, reduced energy consumption, and quieter operation. Indoor units mount on walls, ceilings, or floors, connected to the outdoor unit through a small conduit containing power cables, refrigerant tubing, and condensate drain lines. These systems can achieve efficiency ratings exceeding 30 SEER (Seasonal Energy Efficiency Ratio), significantly outperforming traditional central air systems that typically range from 14 to 20 SEER.

Essential Maintenance Tasks for Peak Performance

Regular maintenance of your ductless HVAC system ensures optimal performance throughout Addison’s varied climate conditions, from sweltering summers to frigid winters. We recommend scheduling professional maintenance twice yearly, ideally in spring before cooling season and fall before heating demands increase. During these comprehensive service visits, our technicians perform detailed inspections and cleaning procedures that extend equipment lifespan and maintain manufacturer warranty requirements.

Filter maintenance represents the most critical homeowner responsibility between professional service visits. Indoor units contain washable filters that require cleaning every two to four weeks during heavy use periods. These filters trap dust, pollen, pet dander, and other airborne particles that would otherwise accumulate on the evaporator coil, reducing efficiency and potentially causing system failure. Simply remove the filter, rinse with lukewarm water, allow complete drying, and reinstall. Some units feature additional specialized filters, including catechin filters for odor control or plasma filters for enhanced air purification, each requiring specific maintenance intervals.

Professional maintenance encompasses far more than filter cleaning. Our certified technicians inspect refrigerant levels, checking for leaks using electronic detection equipment and ensuring proper charge for maximum efficiency. We clean both indoor and outdoor coils using specialized solutions that remove accumulated debris without damaging delicate aluminum fins. Condensate drain lines receive thorough cleaning to prevent clogs that could cause water damage or system shutdown. Electrical connections undergo inspection and tightening, as loose connections create resistance that generates heat and potentially causes component failure.

Common Issues and Troubleshooting in Northern Illinois Climate

Addison’s climate presents unique challenges for ductless systems, with temperature extremes testing equipment durability and performance capabilities. During winter months, outdoor units can accumulate ice during defrost cycles, a normal operation where the system temporarily reverses to melt accumulated frost. However, excessive ice buildup indicates potential issues including low refrigerant, faulty defrost sensors, or blocked airflow around the outdoor unit. Serving our customers in Chicago and the Northern Suburbs for over 20 years, we’ve developed expertise in addressing these climate-specific challenges.

Summer humidity creates additional maintenance considerations, as indoor units work continuously to remove moisture from indoor air. Condensate management becomes critical during humid periods, with drain lines requiring regular inspection to prevent water overflow. Indoor unit placement affects condensate drainage, with improperly leveled units causing water to pool rather than drain properly. Our technicians verify proper unit positioning and drain line slope during maintenance visits, preventing water damage and maintaining indoor air quality.

Professional Maintenance Procedures and Benefits

Since 1997, Oasis Plumbing, Heating & Cooling has delivered quality customer service, reliability, and expertise in heating, cooling, and ventilation to our residential and commercial clients. Our highly-trained technicians, and responsive support staff, offer customized solutions to fit your budget. Professional maintenance involves systematic inspection procedures beginning with comprehensive system diagnostics using advanced testing equipment. We measure superheat and subcooling values to verify proper refrigerant charge, check amperage draw on motors and compressors, and test capacitor microfarad ratings to identify weakening components before failure occurs.

  • Coil cleaning procedures: We apply specialized foaming cleaners that penetrate deep into coil fins, breaking down accumulated dirt and biological growth without causing corrosion
  • Blower wheel inspection: Indoor unit blower wheels accumulate dust that creates imbalance and reduces airflow, requiring periodic cleaning with appropriate solvents
  • Control board diagnostics: Electronic control boards receive voltage testing and visual inspection for signs of overheating or component failure
  • Refrigerant line insulation: We inspect and replace deteriorated insulation on refrigerant lines, preventing energy loss and condensation issues

Maximizing System Longevity and Efficiency

Proper maintenance directly impacts system lifespan, with well-maintained ductless systems typically operating efficiently for fifteen to twenty years compared to ten to twelve years for neglected equipment. Regular maintenance maintains manufacturer efficiency ratings, preventing the gradual performance degradation that increases operating costs. Studies indicate properly maintained systems consume up to thirty percent less energy than neglected units, translating to significant savings on utility bills throughout the year.

Indoor air quality improvements represent another crucial benefit of regular maintenance. Clean filters and coils prevent circulation of allergens, dust, and biological contaminants throughout living spaces. This becomes particularly important in Addison homes where seasonal allergies affect many residents. Additionally, maintaining proper humidity levels through efficient system operation prevents mold growth and reduces dust mite populations, creating healthier indoor environments for your family.

Our maintenance programs include detailed documentation of system performance metrics, allowing us to identify trends indicating developing problems. By tracking measurements over time, we predict component failures before they occur, scheduling proactive replacements during routine maintenance rather than emergency service calls. This predictive maintenance approach minimizes system downtime and prevents the inconvenience of unexpected failures during extreme weather conditions when reliable climate control becomes essential for comfort and safety.

Ductless HVAC Maintenance in Addison, IL

Ductless HVAC Maintenance in Addison, IL

Ductless HVAC Maintenance ∴ Addison, IL

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Keep all your heating and air conditioning systems running at peak performance with an Oasis Plumbing, Heating & Cooling Energy Savings Program. You can avoid seasonal emergencies, extend the life of your equipment and save money on equipment costs and energy over the life of your systems.

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Featured Five-Star
Customer Reviews

Oasis is great! My furnace is almost 30 years old and for a reasonable price they were able to do the repairs. First Danny came to evaluate. He showed me what was wrong. They had to order the necessary parts to fix it. Today Hani and Fernando came to do the repair. They were efficient and courteous. I will definitely use Oasis in the future.

Emily H.

Danny and the folks at Oasis got us a great deal on a new furnace and AC. The install took about 4 hours, and they were also super responsive throughout the process. It was about as good of an experience I’ve had with an HVAC company. I’d highly recommend!

Brian C.

The folks with Oasis showed up right on time and replaced my entire furnace and condenser in about 4.5 hours. I had just redone my laundry room where the furnace is and they took great care not to damage anything. Overall very happy with the service and very happy with how respectful the installers were.

Josh D.

Oasis was incredibly responsive and efficient! My call to them on a Friday night during a cold spell was returned within 10 minutes and he scheduled a tech to come to my home at 7 the following morning. At 7 the tech was there, examined my furnace confirming that a new motor was necessary. He searched for the part, sent a quote and returned with the motor by noon the same day to install it. You can’t beat that!!! I will be using Oasis for all my future furnace and A/C needs.

Gayle V.

I called Oasis this morning because my furnace was not working. Within 20 minutes their technician, Danny, arrived. Danny was able to assess the situation, provide an immediate fix, and even commit to returning Monday morning to provide additional services needed. Danny was friendly, informative, professional and FAST! I am thankful I called Oasis for my immediate heating needs and that Danny was the technician who arrived. Top notch service! Highly recommend.

Megan R.

I have been using Oasis since 2019. They are reliable, efficient, and their prices are reasonable. The customer service is amazing. Every tech I’ve had come out is knowledgeable, friendly, and professional. The owner, Mike, is hands on and works with you every step of the way. Highly recommend Oasis.
Services include: furnace and AC replacement; annual maintenance.

Nicole U.

I had a great experience with Oasis. Our furnace had issues on Thursday night and Oasis came at 7am the next morning, and we found out we needed a new one. They provided all the necessary information to our condo building so we could get an emergency replacement on Saturday morning. Within 36 hours we had a brand new furnace and the installation team did a great job communicating on their work and how to use the furnace. The owner, Mike, and his team are great and I really appreciated the attention they gave to this matter. I would highly recommend and will only go to them in the future.

Shane H.

Oasis has always been great to work with and their staff are quick and efficient if issues arise. When our air conditioning broke down during the heat of the summer, they provided a quick replacement at a competitive price. Their staff are always extremely kind, respectful, and knowledgeable.

Sam C.
Ted Fancher
8 hours ago
Franck Brice
14 hours ago
Response from the owner:Thank you, Franck, for taking the time to leave a review. Your feedback is appreciated!
Jim B
18 hours ago
Joseph was professional and fast - highly recommend!
Response from the owner:Thank you, Jim! We appreciate your recommendation and are glad to hear that Joseph provided you with professional and efficient service.
Carmen Morcos
20 hours ago
Naem is a great technician. I’ve had several issues with my HVAC system since buying my place and he’s helped me through them all.
Response from the owner:Thank you, Carmen! We're glad to hear that Naem has been such a great help with your HVAC system. Your satisfaction means a lot to us!
Response from the owner:Thank you, Elizabeth, for taking the time to leave a review! We appreciate your support and look forward to serving you again.
Great Technician. He fixed multiple issues a different company could not figure out. Price was good. They came out the next business day after I called them. I am very happy.
Response from the owner:Thank you, Stephen! We appreciate your kind words and are glad to hear that our technician was able to resolve the issues for you quickly and at a good price. Your satisfaction means a lot to us!
Emily Fundis
4 days ago
Our A/C wasn’t working and Naem diagnosed multiple issues and fixed them all really efficiently in a short amount of time. He was super communicative, friendly, thorough, and punctual. Thank you, Naem!
Response from the owner:Thank you, Emily! We're so glad to hear that Naem was able to efficiently diagnose and fix the issues with your A/C. Your kind words about his communication and professionalism mean a lot to us!
Mary sease
5 days ago
THE BEST EXPERIENCE in my 68 years with a home repair. Replaced my central AC. I had worked with Oasis 6 yrs ago small project and was impressed so when this major repair came up I got a couple quotes and I cannot BE HAPPIER WITH MY DECISION to hire OASIS. GOOD HONEST PEOPLE. On time, polite, always informed, left my home better than they found it and an extremely reasonable price. THANK YOU to DAMIR, AMIR, AMAR and JASON and the owner MIKE and NATALIA.
Response from the owner:Thank you, Mary, for your wonderful review and for trusting Oasis again, this time with a bigger project! We’re glad to hear that our team provided you with such a positive experience. We appreciate your kind words and support!
Joseph was awesome in performing maintenance on multiple units!
Response from the owner:Thank you, Patrick! We appreciate your kind words about Joseph's maintenance work. Your feedback means a lot to us!
Layne Turci
5 days ago
I have worked with Oasis twice before and both times they have been PHENOMENAL. They're quick, helpful, and actually care about what's best for you, not just what makes them the most money.

The first time, my AC went out last summer right before this big heat wave. Every other tech I had out told me I would have to replace the whole thing, and they couldn't do anything for me until after the slate of 95+ degree days we had coming up. Some told me that it would cost thousands to fix my current problem. Oasis came out and 10 minutes later, my tech Damir tells me he's fixed my AC by replacing a part -- he carries a spare in his bag. So he's patched it for the summer -- a $300 solution when I was prepared to spend $8,000+. He also walked me through what was wrong with the system, what would need to be replaced eventually, and how to keep the AC going through the rest of the summer. I felt his price was very reasonable (he even took a little bit off because he misspoke when he told me the original price) and he was able to truly help me, not try to get more money out of me.

So this spring, I called them to finally get the AC replaced. First, they came out to do the estimate and explained all the options to getting the AC up the 5th floor. They are very focused on making sure you have a good experience (when I suggested not craning it up all the way, they responded basically "no, that's silly, that would just cost you more money than you need to spend. We're not doing that").

They came out today and in the course of doing the work, found a previously undiscovered leak in the HVAC closet. They immediately called their plumbing team (Amer and Steve) who cancelled other calls to come and help. Amer and Steve thoroughly diagnosed the leak and fixed it fast. They spent almost an hour talking me through the issue and different next steps to get the mold dealt with. The AC work has been great so far -- the team had to move my appointment to Saturday to save me about $9,000 in fees to the city and have been very communicative about the change.

TL;DR: If you need a plumbing and heating company, Oasis should be your first call.
Response from the owner:Thank you, Layne, for sharing your excellent experience with us! We're glad Damir could provide a quick and affordable solution for your AC, and we appreciate your kind words about our team's efforts to accommodate you on short notice. Your satisfaction is our priority! We are here for all of your HVAC and Plumbing Needs!
Lara Mack
5 days ago
Excellent thorough service. Friendly and trustworthy. Was able to tell me what would need fixing immediately and what can wait. Let me know what to expect over the next 5 years. Signed up for the annual service plan
Response from the owner:Dear Lara, thank you for letting us and the community know about your fantastic experience with us! We look forward to helping you out for your preventative maintenance!
David Rudd
5 days ago
Absolutely fantastic and professional experience, always!
Response from the owner:Thank you so much for taking the time to leave an excellent rating for our Oasis Team!
Jacob Gafner
5 days ago
Response from the owner:Thank you, Jacob, for taking the time to leave a review. We appreciate your feedback!
MatthewJN
6 days ago
We hit furnace trouble on one of the coldest days of the year, and Oasis still got us in the same day—on-site within two hours of my call. Naem was our technician and was fantastic: kind, quick to diagnose, and had the heat running again in under 30 minutes. They also installed our rooftop A/C and did an excellent job. We’re really grateful for the whole Oasis team and their great service. Highly recommend them to anyone in Chicagoland.

Update 4/23/26: our furnace worked great the rest of the season! Also wanted to add we just had our AC serviced today by Joseph at Oasis and he was excellent. Timely, helpful, and laid out repairs that would likely be necessary in the next couple of years. Great service and we’re thankful for making us aware of what to plan for in the future!
Response from the owner:Thank you, Matthewjn, for your wonderful review! We're so glad to hear that Naem provided fantastic service and got your heat running quickly. Your recommendation means a lot to us, and we appreciate your support for the entire Oasis team!
Hayley Gebhardt
6 days ago
Great experience with Osais! very professional and helped me understand the problem. they fixed everything perfectly. I will be calling them again!
Response from the owner:Thank you, Hayley! We're glad you had a great experience with Osais and that our team was able to assist you effectively. We look forward to helping you again in the future!
Susan Pachera
6 days ago
AC service: Joseph was very friendly and efficient. He kept me updated on the work he was doing. I’ve used Oasis for years and am always impressed with their professionalism. Very reasonable prices on the HVAC services.

Prior review:The work was done quickly and plumber was nice but quite expensive for a short job so I’ll go back to my previous plumber
Response from the owner:Thank you, Susan, for your feedback! We're glad to hear the work was done quickly and that you found the plumber nice, and we appreciate your honesty about the cost. We hope to still work with you for all your HVAC needs!
Krystle Reavy
6 days ago
The best service every time.
Response from the owner:Thank you, Krystle! We appreciate your kind words and are glad to hear you consistently receive the best service.
Jonathan C.
7 days ago
Special recognition goes to Hani, and the technicians Damir, Amir, and Vaha. Incredibly efficient at the task, for the thorny HVAC installation. Amir assured me the most capable crane guy is coming to lift the AC to the rooftop through the trees. What was scheduled to be a full day project finished before noon after all testing. Especially Hani was different from our first meeting - he explained all the components clearly in a way that a layman can understand and I appreciated taking his time to walk me through his thought process and how he arrived at his proposal. It takes thorough experience on the actual job as a technician and leveraging that to face clients. Friendly guy and easy to talk to. After the task was done, his follow up service was top notch. This review can only do so much to help them. I’m glad to be part of the effort supporting their business.
Response from the owner:Thank you, Jonathan, for your thoughtful review! We're glad to hear that Hani and our technicians, Damir, Amir, and Vaha, made such a positive impact during your HVAC installation. It's great to know that Hani's clear explanations and friendly approach enhanced your experience. We truly appreciate your support for our business!
Oasis is always on time and courteous. Will hire again!
Response from the owner:Thank you, Michael! We're glad to hear you appreciate our punctuality and service. We look forward to working with you again!
Jeremy Brown
7 days ago
Great service and friendly technicians. Joseph is the best!
Response from the owner:Thank you, Jeremy! We're glad you had a great experience with our service and appreciate your kind words about Joseph.
Kathleen Hart
7 days ago
Amer and Steve did a great job servicing our tankless water heater, and our HVAC tech did a great job servicing the AC and furnace. Would recommend!
Response from the owner:Thank you, Kathleen! We appreciate your kind words about Amer, Steve, and our HVAC tech. It's great to hear you had a positive experience, and we truly appreciate your recommendation!
Diandra Abate
1 week ago
Response from the owner:Thank you, Diandra, for taking the time to leave a review. We appreciate your support!
Patrick Huurman
1 week ago
Scheduling was great, but the service itself was lacking: technicians did not complete the task before leaving, instead offering a confusing explanation that was not true upon further research. They left my house for ~30 minutes to get equipment and let themselves back in - no knocking or courtesy text. Upon trying to have my task completed, I’ve been met with near radio silence. I had such high hopes based on the service prior to my actual appointment.
Michael
1 week ago
Joseph was fabulous. On time, thorough, and very informative. Since we just moved in, he was especially careful to make sure we understood how this particular system worked, the required maintenance for it, and potential upgrades or repairs down the road. Best HVAC technician we’ve ever had.
Response from the owner:Thank you, Michael, for your wonderful feedback! We're glad to hear that Joseph provided you with such thorough and informative service, especially as you settle into your new home. We appreciate your kind words about him being the best HVAC technician you've experienced.
Emily Healy
1 week ago
Joseph was amazing and diagnosed my AC issue quickly!
Response from the owner:Thank you, Emily! We're glad to hear that Joseph was able to quickly diagnose your AC issue. Your feedback is greatly appreciated!
Jason Muller
1 week ago
I know I’m late on this review, but I’ve had one of the greatest experiences with your company had a small plumbing issue and your technician Chris one above and beyond to fix the situation and also help me clean the mess that was made. There would definitely highly recommend this company to come back out.100%

Thank you Oasis and thank you, Chirs
Response from the owner:Thank you, Jason! We appreciate your kind words and are glad to hear that Chris provided such excellent service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
Sara Cherney
2 weeks ago
Oasis is the best! They always fix the problem and they come when they say they are going to come. Highly recommend!!!

Joseph fixed our issue right away! Thank you Joseph!!!
Response from the owner:Thank you, Sara! We take a lot of pride in our work, and are glad we can offer such a positive and consistent experience!
Brian K
2 weeks ago
They gave me an appointment just days after I called. The technician called to let me know he was going to be 15 minutes late. Wow. He was clean, friendly and answered a couple questions I had. Amazing customer service!
Response from the owner:Thank you, Brian, for your kind words! We're glad to hear that our technician provided you with great service and kept you informed. Your satisfaction means a lot to us!
The crew did an excellent job. Highly recommended.
Response from the owner:Thank you, Janusz! We're glad to hear you had a great experience with our crew and appreciate your recommendation.
Mat Hartwig
2 weeks ago
Joseph was great
Response from the owner:Thank you, Mat! We're glad to hear that you had a great experience with Joseph. Your feedback means a lot to us!
We have been using Oasis for several years now and have had only great experiences. They are efficient and take care of any issues in a professional and friendly manner. I definitely recommend them!
*Update: We continue to use Oasis when needed and they are still wonderful to work with! Joseph came out today to look at our AC unit and was very friendly and knowledgeable, taking the time to explain everything and answer our questions.
Response from the owner:Thank you, Gabriela, for your kind words and recommendation! We're glad to hear you've had great experiences with us over the years and appreciate your support. We're here for all your HVAC and Plumbing needs!
Janis Sayer
2 weeks ago
Joseph was did a great job. Excellent service and he was very knowledgeable and easy to work with. Highly recommend.
Response from the owner:Thank you, Janis! We're glad to hear that Danny provided excellent service and clear explanations. Your recommendation means a lot to us!
Gail
2 weeks ago
The staff at Oasis is always prompt, courteous and professional. And they do a great job of problem-solving. I highly recommend them.
Response from the owner:Thank you, Gail! We're grateful for your kind words about our staff and their problem-solving skills. Your recommendation means a lot to us!
Jared Pryor
2 weeks ago
I highly recommend Oasis for any of their services. I used them to install a new sump pump, and was very satisfied with the work and explanation of he ongoing problems and additional work that was needed.
Response from the owner:Thank you, Jared, for your fantastic recommendation! We're glad to hear you were satisfied with the sump pump installation and the thorough explanations provided. We appreciate your support!
Neil Johnston
2 weeks ago
Professional, honest and timely. Will use again!
Response from the owner:Hi Neil! Thanks so much for making the time to leave us such a glowing review; we look forward to keeping you a happy customer!

Sincerely,
Your Oasis Team
Katherine Khorey
2 weeks ago
The guys from Oasis were prompt, helpful, and kept us in the loop despite a slight delay on our project. They completed the work quickly, explained transparently what they did, and and also helped us understand what had caused the problem so we could avoid it happening again. We will hire again!
Response from the owner:Thank you, Katherine! We're glad to hear that our team was prompt and helpful throughout your project. It’s great that we could assist you in understanding the issues and how to prevent them in the future. We look forward to working with you again!
Leon Shepard
2 weeks ago
Joseph came out and recharged our AC and did a wonderful job!!!!
Response from the owner:Thank you, Leon! We're glad to hear that Joseph did a wonderful job recharging your AC. We appreciate your feedback!
John Jacobsen
2 weeks ago
Damir, was great. Quick service on my A/C unit. Explained a couple tips on how to extend my unit's life. 10/10
Response from the owner:Thank you, John! We appreciate your feedback and are glad to hear that Damir provided quick service and helpful tips for your A/C unit.
Matt Brassil
2 weeks ago
Danny and Joseph were great! Quick and easy service. Knowledgeable
Response from the owner:Thank you, Matt! We're glad to hear that Danny and Joseph provided you with quick and easy service. We appreciate your feedback!
Crystal Scott
2 weeks ago
The technician was on point while onsite; however, after leaving the location, we have not received any updates. We also have not received any paperwork at this time.
Sarah Horn
2 weeks ago
Joseph was super friendly and helpful with our small AC issues during preventative maintenance.
Response from the owner:Thank you, Sarah! We're glad to hear that Joseph was friendly and helpful with your AC needs during maintenance. Your feedback is greatly appreciated!
Mason Phelps
2 weeks ago
Oasis has been the most stand-up and trustworthy contractor we have ever dealt with. The were the contractor who originally built our our HVAC systems in our home, and have maintained them ever since. They are fair, and prompt in all their responses to our issues. Exactly the type of company you'd want to do business with.
Response from the owner:Thank you, Mason! We truly appreciate your kind words and are glad to hear that our team has consistently met your expectations. It's great to know that you trust us with your HVAC systems.
Molly Clayton
2 weeks ago
Fast, convenient service and reasonable prices.
Response from the owner:Thank you, Molly! We're glad you found our service fast and convenient, and that you appreciate our pricing. Your feedback means a lot to us!
Brandon Thompson
2 weeks ago
Oasis is the best. We’ve been working with them for years. Recently had a furnace need to be replaced, and Fernando and Mark went way above and beyond. There were a number of complications throughout the process, and they stuck it out, figured out the problems, and did the work for the amount outlined in the estimate. They will be my first and only call for future work!
Response from the owner:Thank you, Brandon! We truly appreciate your loyalty and are glad to hear that Fernando and Mark provided exceptional service during your furnace replacement. Your trust in us means a lot, and we look forward to being your go-to for any future needs!
K H
2 weeks ago
My go to company for HVAC work. On time, reliable, communicate well.
Response from the owner:Thank you, K! We appreciate your trust in us for your HVAC needs and are glad to hear you value our reliability and communication.
Jonathan Efron
2 weeks ago
Response from the owner:Thank you, Jonathan, for taking the time to leave a review. Your support means a lot to us!
Rebecca Maxwell
2 weeks ago
Extremely knowledgeable staff. And we’re able to find my issue and resolved quickly.
Response from the owner:Thank you, Rebecca! We're glad to hear that our knowledgeable staff was able to quickly resolve your issue. Your satisfaction is our priority!
George C
2 weeks ago
Update on April 2026: had my second appointment with Joseph, who was absolutely amazing. I can always learn something useful from him to better care for my system. Highly recommend him and Oasis!

Glad I found Oasis to help me maintain my home heating and cooling system! From booking the first visit, to communicating the arrival time, Chris went up and above. My technician Joseph showed up on time and answered all my questions regarding my home furnace and humidifier. Will be working with them annually moving forward!
Response from the owner:Thank you, George! We're grateful you chose Oasis for your home heating and cooling needs. It's great to hear Chris and Joseph provided such excellent service, and we look forward to working with you annually!
Emily Katherynn
3 weeks ago
Response from the owner:Thank you, Emily, for taking the time to leave a review. We appreciate your support!
Hollina U
3 weeks ago
I had worked with Chris and the team a few months ago when my furnace stopped working and had a positive experience, so I reached out to them for what I thought was proactive maintenance on my AC. Turns out the whole thing had to be replaced (makes sense, it was very old). Naim(?) was super patient and kind with me as I asked a ton of questions to understand the situation - he had the same amount of patience when he came out to assess my broken furnace too!

Damir and team who came out to replace my AC were super kind as well, doing the job efficiently and even offered to help move my stuff back into the hallway after they were done.

Something that stood out to me about this process was the customer service - throughout the process, Mike kept me updated on scheduling, and the whole team overall were great to work with. I'm glad I found a reliable team for my HVAC needs moving forward!
Response from the owner:Thank you, Hollina! We're so glad to hear you had a positive experience with Chris, Naim, Damir, and the entire team. Your appreciation for our customer service means a lot to us, and we're here for all your HVAC needs in the future!
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