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Understanding When Your Ductless System Needs Replacement

When you’ve relied on your ductless HVAC system to keep your Skokie home comfortable through sweltering summers and frigid winters, recognizing the signs that indicate replacement time has arrived becomes essential for maintaining indoor comfort. Ductless systems, also known as mini-split systems, typically provide reliable service for 15 to 20 years when properly maintained. However, several indicators suggest that replacement rather than repair makes the most financial and practical sense. If your system requires frequent repairs, especially if those repairs exceed 50% of replacement costs, investing in new equipment becomes the smarter choice. Rising energy bills despite regular maintenance often signal declining efficiency as internal components wear down and struggle to maintain desired temperatures.

At Oasis Plumbing, Heating & Cooling, we’ve been serving our customers in Chicago and the Northern Suburbs for over 20 years, giving us extensive experience identifying when ductless systems have reached the end of their useful life. Strange noises like grinding, squealing, or rattling indicate serious internal issues that often make replacement more cost-effective than extensive repairs. Additionally, if your system uses R-22 refrigerant, which has been phased out due to environmental concerns, replacement becomes necessary as this refrigerant becomes increasingly scarce and expensive. Inconsistent temperatures between zones, excessive humidity despite proper operation, and visible refrigerant leaks around connections all point toward system failure that warrants complete replacement.

Benefits of Modern Ductless Technology

Today’s ductless HVAC systems represent significant technological advancement compared to models installed even ten years ago. Energy efficiency ratings have improved dramatically, with modern systems achieving SEER ratings exceeding 20 and heating seasonal performance factors above 10. These improvements translate directly into lower monthly utility bills, often reducing energy consumption by 30 to 40 percent compared to older systems. Variable-speed compressor technology allows modern units to adjust output precisely to match heating and cooling demands, eliminating the energy waste associated with constant on-off cycling found in older single-speed systems.

Smart technology integration transforms how homeowners interact with their comfort systems. WiFi-enabled controls allow temperature adjustments from anywhere using smartphone applications, while advanced sensors detect occupancy patterns and automatically adjust settings for optimal efficiency. Since 1997, Oasis Plumbing, Heating & Cooling & Cooling has delivered quality customer service, reliability, and expertise in heating, cooling, and ventilation to our residential and commercial clients. We’ve witnessed firsthand how these technological improvements enhance both comfort and convenience. Modern systems also operate much more quietly than their predecessors, with indoor units producing sound levels comparable to a whisper, typically measuring between 19 and 25 decibels during normal operation.

The Replacement Process We Follow

Professional ductless HVAC replacement involves multiple steps that ensure optimal system performance and longevity. Our initial assessment examines your existing system configuration, evaluating factors like indoor unit placement, refrigerant line routing, electrical connections, and outdoor unit positioning. We perform detailed load calculations specific to your Skokie home, considering factors such as square footage, insulation levels, window placement, and typical occupancy patterns. This analysis determines the appropriate system capacity for each zone, preventing the efficiency losses and comfort issues associated with improperly sized equipment.

  • Complete system removal: We carefully disconnect and remove old indoor and outdoor units, properly recovering refrigerant according to EPA regulations
  • Infrastructure updates: We inspect and upgrade electrical connections, install new refrigerant lines when necessary, and ensure proper drainage for condensate removal
  • Precision installation: We mount new indoor units using manufacturer specifications, connect refrigerant lines with proper insulation, and position outdoor units for optimal airflow and service access

After physical installation, our highly-trained technicians perform comprehensive system commissioning. This includes evacuating refrigerant lines to remove moisture and air, charging the system with the precise refrigerant quantity specified by manufacturers, and verifying proper communication between indoor and outdoor units. We test heating and cooling operation in each zone, confirming temperature accuracy and airflow patterns meet design specifications.

Selecting the Right System for Skokie Homes

Choosing appropriate ductless equipment for Skokie’s climate requires understanding local weather patterns and how they impact HVAC performance. Winter temperatures regularly drop below zero, demanding robust heating capacity even at extreme conditions. Summer brings high humidity along with temperatures exceeding 90 degrees, necessitating strong dehumidification capabilities alongside cooling power. Multi-zone systems offer flexibility for homes with varying comfort needs across different areas, allowing independent temperature control in bedrooms, living spaces, and home offices.

Equipment selection involves evaluating multiple factors beyond basic heating and cooling capacity. Inverter technology provides superior temperature control and energy efficiency compared to conventional systems, while hyper-heat models maintain full heating capacity even when outdoor temperatures plummet to negative 13 degrees Fahrenheit. For Skokie homeowners concerned about air quality, systems with advanced filtration capture particles as small as 0.3 microns, removing allergens, dust, and other airborne contaminants. Our responsive support staff offers customized solutions to fit your budget, helping you balance initial investment against long-term operating costs and comfort benefits.

Maximizing Efficiency and Longevity

Proper installation techniques significantly impact system performance and lifespan. Refrigerant line length and elevation differences between indoor and outdoor units must fall within manufacturer specifications to ensure efficient operation and prevent compressor strain. Electrical connections require dedicated circuits with appropriate amperage ratings and disconnect switches positioned for safe service access. Condensate drainage needs proper slope and trap installation to prevent water damage and ensure reliable moisture removal during cooling operation.

Post-installation practices determine whether your new ductless system delivers expected efficiency and reliability. Regular filter cleaning, typically monthly during peak usage seasons, maintains proper airflow and prevents dust accumulation on internal components. Annual professional maintenance includes coil cleaning, refrigerant charge verification, electrical connection inspection, and performance testing across all operating modes. Keeping outdoor units clear of debris, maintaining two feet of clearance around all sides, and protecting units from snow accumulation during winter prevents airflow restrictions that reduce efficiency and accelerate component wear.

Investment Considerations and Long-Term Value

Ductless HVAC replacement represents a significant home improvement investment that delivers returns through multiple channels. Energy savings typically offset a substantial portion of installation costs within five to seven years, while improved comfort and zone control enhance daily living quality immediately. Modern systems’ reliability reduces unexpected repair expenses and emergency service calls that disrupt household routines and budgets. Additionally, updated HVAC equipment increases property value, particularly in Skokie’s competitive real estate market where energy efficiency and modern amenities influence buyer decisions.

Financial incentives further improve replacement economics. Utility companies often provide rebates for high-efficiency equipment installation, while federal tax credits may apply to systems meeting specific efficiency thresholds. Financing options spread costs over time, allowing immediate comfort improvements while managing budget impacts. When evaluating replacement timing, consider that waiting until complete system failure eliminates the ability to research options thoroughly and may result in rushed decisions or temporary discomfort during installation scheduling. Planned replacement allows careful equipment selection, convenient scheduling, and potential off-season pricing advantages when contractor demand decreases.

Ductless HVAC Replacement in Skokie, IL

Ductless HVAC Replacement in Skokie, IL

Ductless HVAC Replacement ∴ Skokie, IL

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Featured Five-Star
Customer Reviews

Oasis has always been great to work with and their staff are quick and efficient if issues arise. When our air conditioning broke down during the heat of the summer, they provided a quick replacement at a competitive price. Their staff are always extremely kind, respectful, and knowledgeable.

Sam C.

Oasis is great! My furnace is almost 30 years old and for a reasonable price they were able to do the repairs. First Danny came to evaluate. He showed me what was wrong. They had to order the necessary parts to fix it. Today Hani and Fernando came to do the repair. They were efficient and courteous. I will definitely use Oasis in the future.

Emily H.

I had a great experience with Oasis. Our furnace had issues on Thursday night and Oasis came at 7am the next morning, and we found out we needed a new one. They provided all the necessary information to our condo building so we could get an emergency replacement on Saturday morning. Within 36 hours we had a brand new furnace and the installation team did a great job communicating on their work and how to use the furnace. The owner, Mike, and his team are great and I really appreciated the attention they gave to this matter. I would highly recommend and will only go to them in the future.

Shane H.

I have been using Oasis since 2019. They are reliable, efficient, and their prices are reasonable. The customer service is amazing. Every tech I’ve had come out is knowledgeable, friendly, and professional. The owner, Mike, is hands on and works with you every step of the way. Highly recommend Oasis.
Services include: furnace and AC replacement; annual maintenance.

Nicole U.

The folks with Oasis showed up right on time and replaced my entire furnace and condenser in about 4.5 hours. I had just redone my laundry room where the furnace is and they took great care not to damage anything. Overall very happy with the service and very happy with how respectful the installers were.

Josh D.

Danny and the folks at Oasis got us a great deal on a new furnace and AC. The install took about 4 hours, and they were also super responsive throughout the process. It was about as good of an experience I’ve had with an HVAC company. I’d highly recommend!

Brian C.

Oasis was incredibly responsive and efficient! My call to them on a Friday night during a cold spell was returned within 10 minutes and he scheduled a tech to come to my home at 7 the following morning. At 7 the tech was there, examined my furnace confirming that a new motor was necessary. He searched for the part, sent a quote and returned with the motor by noon the same day to install it. You can’t beat that!!! I will be using Oasis for all my future furnace and A/C needs.

Gayle V.

I called Oasis this morning because my furnace was not working. Within 20 minutes their technician, Danny, arrived. Danny was able to assess the situation, provide an immediate fix, and even commit to returning Monday morning to provide additional services needed. Danny was friendly, informative, professional and FAST! I am thankful I called Oasis for my immediate heating needs and that Danny was the technician who arrived. Top notch service! Highly recommend.

Megan R.
Becky Watson
22 hours ago
Our technician was great. Knowledgeable, and made sure all our questions were answered.
Taylor McNulty
2 days ago
Joseph, Mark, and Vaja did a great job relocating our AC unit to our roof.
Response from the owner:Thank you, Taylor! We're glad to hear that Joseph, Mark, and Vaja provided great service with your AC unit relocation. We appreciate your feedback!
vandelisle
2 days ago
Our third time using Oasis and I could not be happier. GREAT service and reasonably priced. The technician, Naem, was friendly, very professional and helpful. So happy I found Oasis! HIGHLY RECOMMENDED!
Response from the owner:Thank you, Vandelisle, for your wonderful feedback! We're so glad to hear that you had a great experience with Joseph and appreciate your recommendation. Your satisfaction means a lot to us!
Chris and Steve were great. Fit me in same day for assessment and scheduled the follow up asap. Very helpful and reliable work. Highly recommend.
Response from the owner:Thank you, Alexandra! We're glad Chris and Steve were able to assist you promptly and that you found their work helpful and reliable. Your recommendation means a lot to us!
Luke Kinney
3 days ago
Oasis is a great company with great staff. They are American Standard / Trane authorized dealer experts. Joseph, Chris, Michael and Natalia helped me and were very thorough and communicative and gave me top recommendations for my specific unit and situation.

I had a furnace installed by another company and the process was an absolute nightmare. Installation had several errors and issues that my previous company would not address. Oasis identified those problems and rectified all of them. They were able to explain how the system works to me and provide best steps forward.

I will only be using Oasis going forward. Highly recommend.
Response from the owner:Thank you, Luke! We're glad to hear about your positive experience with our team. Joseph, Chris, Michael, and Natalia truly appreciate your kind words. We're committed to providing the best service possible and are happy to have earned your trust for the future.
Belinda Babinec
5 days ago
Danny came out to our home to check out our a/c ahead of summer time, and it turns out it needs attention. He arrived on time, was kind and thorough. He explained our options and pricing. I’ve used Oasis before and found the company to be very fair and professional. I plan on calling them in the future, and I would definitely recommend to any of my neighbors.
Response from the owner:Thank you, Belinda, for your wonderful feedback! We're glad to hear that Danny provided you with thorough and professional service. We appreciate your trust in Oasis and your willingness to recommend us to your neighbors. Looking forward to assisting you again in the future!
They also do such a great job - I have been using them for years! Always reliable and prompt!
Response from the owner:Thank you, Jillian! We appreciate your loyalty and are glad to hear that you find us reliable and prompt. Your support means a lot to us!
Blake Mackie
6 days ago
Have had several appointments to have my HVAC serviced - always a good experience. No complaints.
Response from the owner:Thank you, Blake! We're glad to hear you've had a good experience with our HVAC services. We appreciate your continued trust in us.
John Ragir
6 days ago
Oasis HVAC are fair, quick and reliable.
Response from the owner:Thanks, John! We appreciate your kind review!
Leo Bell
1 week ago
Great communication and knowledge of the systems in my house.
Response from the owner:Thank you, Leo! We're glad to hear you appreciated the communication and expertise regarding your home's systems. Your feedback means a lot to us!
Harman Singh
1 week ago
Response from the owner:Thank you, Harman, for taking the time to leave a review. We appreciate your support!
Jennifer Clare
1 week ago
Prompt on time and very efficient / professional
Response from the owner:Thank you, Jennifer, for your kind words about our promptness and professionalism; we truly appreciate your feedback!
We have been using Oasis for our routine HVAC maintenance for the last two years. We have them come out for annual inspection and maintenance of our heating and cooling every season and they do a great job and are very honest in their approach to service. They are a family owned company and the service reflects that. I would highly recommend them to others!
Response from the owner:Thank you, Elizabeth, for your 5-star rating! We appreciate your support and are glad to have you with us.
Jim Lindstrom
1 week ago
Both staff were on time, professional and go the work done well and quickly.
Response from the owner:Thank you, Jim! We're glad to hear that our staff provided timely and professional service. Your feedback is greatly appreciated!
Ryan Gilbert
2 weeks ago
The crew was great. It was a quick and easy experience, we’ll be using this company going forward.
Response from the owner:Thank you, Ryan! We're glad to hear you had a quick and easy experience with our crew. We look forward to serving you again in the future!
Mike Cavers
2 weeks ago
Response from the owner:Thank you, Mike, for taking the time to leave a review. We appreciate your feedback!
Matthew Anderson
2 weeks ago
On time and communicative
Response from the owner:Thank you, Matthew! We appreciate your feedback and are glad to hear that you found our service prompt and communicative.
Florian Reuter
2 weeks ago
Great service. Joseph and Naem did an outstanding job, very friendly and knowledgeable. Highly recommend
Response from the owner:Thank you, Florian! We appreciate your kind words and are glad to hear that Joseph and Naem provided you with excellent service. Your recommendation means a lot to us!
Connie Meyer
2 weeks ago
Quick, knowledgeable advice and service. Really saved the day!
Response from the owner:Thank you, Connie! We're glad to hear that our quick and knowledgeable service made a difference for you. Your support means a lot to us!
Joseph and the entire team did a great job, promptly, thoroughly and on budget!
Sarah Stachelski
3 weeks ago
This is my third time working with Oasis and they are wonderful! Serge and Joseph were quick and efficient.
Response from the owner:Thank you, Sarah! We appreciate your continued trust in Oasis and are glad to hear that Serge and Joseph provided you with quick and efficient service. Your support means a lot to us!
Haley Greene
3 weeks ago
We had Oasis install mini splits in our 118 year old home. We received a very fair price, good communication and swift installation/scheduling. They brought a ton of crew members and completed a two day job in one day. They were very courteous to make sure they were wearing boot covers and also cleaned up as best they could before leaving. They consulted me about every decision so the outcome was exactly what I wanted. I highly recommend Oasis, I am a customer for life now - all things plumbing, heating and cooling!
Response from the owner:Thank you, Haley! We're so glad to hear you had a great experience with our team during the installation of your mini splits. We appreciate your kind words about our communication and the care our crew took. Your recommendation means a lot to us, and we look forward to serving you for all your plumbing, heating, and cooling needs!
Josh Mitzen
3 weeks ago
Very professional
Response from the owner:Thank you, Josh! We appreciate your kind words about our professionalism. Your support means a lot to us!
Marienne Perry
3 weeks ago
Both Plumbers were professional and knowledgeable. They scheduled the work and they arrived when they said they would. The price wasn't cheap but I felt it was reasonable for what was done
Response from the owner:Thank you, Marienne! We appreciate your feedback about our professional plumbers and their punctuality. It's great to hear you found the pricing reasonable for the quality of work. Your support means a lot to us!
jack ginay
3 weeks ago
Chris was here in minutes and finished in minutes. Fantastic

Thanks Mike K and Chris C
Response from the owner:Thank you, Jack! We appreciate your feedback and are glad Chris was able to assist you quickly. A shoutout to Mike K and Chris C for their great work!
Joshua Runnels
3 weeks ago
I had a great experience with Oasis. They were very fast and very professional.
Response from the owner:Thank you, Joshua, for your kind words about Oasis; we appreciate your feedback and are glad to hear you had a positive experience with our team! We're here for all of your HVAC and Plumbing needs!
Dmitry Sturgeon
4 weeks ago
Naem and Joseph were great! Came on time and completed the installation very quickly
Response from the owner:Thank you, Dmitry! We're glad to hear that Naem and Joseph provided great service and completed the installation efficiently. Your feedback is much appreciated!
Jerrad Langlois
4 weeks ago
Naem and Joseph were great.
Response from the owner:Thank you, Jerrad! We're glad to hear you had a great experience with Naem and Joseph. Your feedback means a lot to us!
Dut A.
4 weeks ago
If you don’t do your accounting (invoice policing), they will get some of your money unaccounted for and make it sound like your fault!
Parambir Dulai
1 month ago
Michael, Naem, Serge, and Joseph were amazing. Very professional and efficient. Great work.
Response from the owner:Thank you, Parambir! We're glad to hear that you had a positive experience with Michael, Naem, Serge, and Joseph. Your appreciation for their professionalism and efficiency means a lot to us!
Kristina Menzel
1 month ago
Danny and Hani were great. I had messed up my thermostat and they were able to diagnose and repair it quickly. So much warmer now thanks to them
Response from the owner:Thank you, Kristina! We're glad Danny and Hani could help you with your thermostat and get your space feeling warmer. We appreciate your feedback!
Asclepias
1 month ago
Would give more stars if they were available! The Amirs - a great father/son team- arrived on time and were finished in the estimated time. They are perfectionists and left me with a new H/VAC system that is better sized to my needs and the American Standard brand is made in the USA. Oasis is neither the highest nor the lowest priced but quality for price is ... priceless. You won't be disappointed if you call them.
Response from the owner:Thank you, Asclepias! We appreciate your kind words and are glad to hear that you had a great experience with the Amir team. Your satisfaction means a lot to us, and we're delighted you found value in our services.
Ann Ryan
1 month ago
Joseph came out to diagnose a boiler line leak. He provided options to "cap" the line vs replacing the entire pipe. The work involved cutting the dry wall and I was relieved to see that he didn't need to cut as much drywall as expected...I may not even replace it. Really appreciate the professionalism and the cleanup after his work was done.
Response from the owner:Thank you, Ann, for your kind words! We're glad to hear that Joseph was able to provide you with options and that the cleanup met your expectations. We appreciate your feedback!
Mick Bockstruck
2 months ago
Joseph was very helpful diagnosing a water spot on my ceiling. Was knowledgeable and offered solutions even though it wasn’t an HVAC issue.
Response from the owner:Thank you, Mick! We're glad Joseph could assist you with the water spot and provide you with helpful solutions. Your feedback is much appreciated!
Shawnee Smith
2 months ago
Joseph and Surge provided great service! They helped identify the root causes of some of our issues and provided options to fix them same day. Highly recommend working with them.
Response from the owner:Thank you, Shawnee! We're glad to hear that Joseph and Surge were able to help you effectively and provide solutions. Your recommendation means a lot to us!
Katie Basil
2 months ago
Joseph did a fantastic job performing a maintenance check on my furnace. Very friendly, knowledgeable and polite. Took time to explain everything to me about the inter workings of a furnace. Came on time, worked quickly but thoroughly. Hopefully my kids learned a thing or two as well! Thanks again!
Response from the owner:Thank you, Katie! We're glad to hear that Joseph provided such excellent service and took the time to explain everything. Your satisfaction means a lot to us!
Tom W
2 months ago
Joseph did a good job
Response from the owner:Thank you, Tom! We're glad to hear Joseph did a good job. Your feedback is appreciated!
Bill King
2 months ago
Oasis is our go-to HVAC provider and maintainer because they’ve proven to be trustworthy and reliable over the past 8 years. Today’s annual furnace maintenance by Joseph was no exception. He was knowledgeable and efficient and very informative and helpful in discussing a possible water heater upgrade.
Response from the owner:Thank you, Bill! We appreciate your loyalty over the past 8 years and are glad to hear that Joseph provided you with knowledgeable and efficient service. Your trust means a lot to us!
Michael Nagrant
2 months ago
Joseph did an amazing job and explained everything clearly and courteously.
Response from the owner:Thank you, Michael! We really appreciate your kind words about Joseph and are glad to hear he provided clear and courteous explanations. Your feedback means a lot to us!
Manav Singla
2 months ago
Joseph was great! Mike and team responded super fast and charged a reasonable rate to fix our furnace.
Response from the owner:Thank you, Manav! We're glad to hear that Joseph provided great service and that Mike and the team were quick and affordable in fixing your furnace. Your feedback is appreciated!
Rose Murphy
2 months ago
Joseph was well informed and knowledgeable on my heating unit. Helped me secure a discount on the additional parts needed . They were communicative and were prompt with scheduling.
Response from the owner:Thank you, Rose! We appreciate your kind words about Joseph's expertise and assistance in securing a discount. We're glad to hear that you had a positive experience with our communication and scheduling.
Harvey and Zamuel did a fantastic job installing a new furnace for me. They came on a Sunday morning (after my old system started failing on a very cold Saturday). I’m a loyal oasis customer!
Response from the owner:Thank you, Holly! We're so glad to hear that Harvey and Zamuel provided excellent service with your new furnace installation, especially on a Sunday morning. We appreciate your loyalty to Oasis!
Patrick McCann
2 months ago
Joseph was fantastic. Super knowledgeable straight shooter who fixed my heating problem immediately - literally knew instantly upon looking what was wrong. Gave me all the information with no sales pressure for the life of my unit going forward. When it comes time to replace, I will certainly go with Oasis. Thank you again. Highly recommend.
Response from the owner:Thank you, Patrick! We're glad to hear that Joseph provided you with such excellent service and that he was able to resolve your heating issue quickly. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Bogdan Adrian Toma
2 months ago
Bad business model. Their approach is: your heater's issue is so bad, it's unsolvable by just getting the one part that's faulty right now. Even if we were to get it and replace it, there might be underlying issues which we can't account for. It's better to just get a new furnace, and if you don't have the money, you can address the so-and-so bank and get credit, they're good people. If we were to translate this model into auto-repair, it'd be like: we could change your tire, but what you really need is a new car. Or - translated in medicine: we could fix your husband's kidney, but how about you get a new husband altogether?

Of course the person that oversaw my furnace this morning was like a witch doctor. Didn't even take the screen off, just turned on the thermostat and listened, then went: "oh, it's so bad it's crazy, the blower motor's gone" and hurried to send me an email estimate of the products they're selling and installing. When all this is happening so quickly, you just know something's wrong. What's wrong is that you brought in and accepted a charge from someone who had no intention of doing any work in the first place, plus they had a ready-made reason to explain your furnace's deficiency without even looking at it. That, in my book, is a scam. It's like paying to bring a store vendor into your house and having them tell you: well, I don't know how to fix this, but we definitely have a replacement in the store. How one can call this "providing a service" is beyond me.

So the firm representative collected a $165 service fee for no service, and to prevent any arguing that there's no service, took the lid off and inserted the screwdriver into the inducer motor to show that it's not rotating. I ended up bringing someone else in, and luckily that person wanted to actually work and get paid for the work, so he replaced the faulty part (which was NOT the blower motor). In a nutshell, my belief about Oasis is that it's filled with people who can only do whole unit replacements rather than actual service. So, next to overpricing, you've got lesser qualifications and false advertising. In an idiomatic sentence, here goes my two cents and 165 bucks.

P.S I won't dispute the demeanor of the representative, he was very courteous and explanatory, except not related to the issue at hand, but merely to the matter of selling a product. I've got no way to verify this, but I bet some of the positive reviews present here were written in exchange for some sort of a discount.
David Lennie
2 months ago
Update: Used Oasis a second time for a completely different problem, and they were equally as excellent as the first time. On time, great communication, thorough, experts in anything HVAC-related. This time, we’d discovered that our developer botched the install of our whole-house humidifier, and Oasis saved the day by properly installing a new one only a couple of days after first discovering the problem. Our days of brutally cracked skin and loose floor boards are now behind us! Thanks again, Oasis team!

When we turned on our central air this season, it didn’t seem to be working at all — it would say it was running but either the air coming out wasn’t cooled or there wasn’t any air coming out at all.

We subscribe to competing company’s monthly maintenance program for our HVAC and plumbing, and they’d tested and passed our unit only a month earlier. I had them come back and they diagnosed the problem as a likely refrigerant leak — they explained how they’d go about fixing it and the cost to repair but highly encouraged us instead to buy a whole new system from them — repair cost ~$2500, replacement cost <$10000!

I decided to get a second quote and found Oasis. I liked that they specialize in heating/cooling, and their refrigerant leak repair process sounded much more thorough and was quoted for about the same as the other company. So I went with Oasis because they gave me more confidence that they could fully fix the problem.

They were available within days. The morning of the service, they called to say that they’d had a bunch of their technicians call in sick so they’d be 2 hours later, which was fine — I was just happy that they gave me the heads up so early in the day. They arrived on time at the later time and spent 2 hours testing, locating, and repairing the refrigerant leak. They were incredibly professional and thorough and our HVAC is back to 100% working order. As an added bonus, they gave us a discount because they’d had to arrive 2 hours later than originally planned!

Excellent service and communication across the board. They deserve all of their 5-star reviews!
Response from the owner:Thank you so much, David! We know your appointment did not go as smoothly as we would have liked, because when it rains, it pours, but you were so understanding and we appreciate it so incredibly much! Thank you for the amazing review, and we hope to come help maintain your system next year. And right on time, too!
Erin W
2 months ago
Unfortunately we had a terrible experience with them. While the technicians were friendly, they did not fix our issue, 3 days and a dangerous gas leak later, we finally had our heat back. In between this mess the owner didn’t even return our calls and no apology when we had to take our kids out of the house for the night. It was during the bitter cold weekend and had to buy space heaters, and then were charged a huge amount for their mistake. I would not recommend if you have an older boiler or unit. I think the lack of experience showed.
Response from the owner:You must be kidding me.
Totally disagree with your statement.
We tried to help you saving your old boiler with minimum charge.
We lost money on this call, but it wasn’t about money.
It was brutally cold and our job is to help people in those situations.
It’s not lack of experience.Its lack of trying to fix something old..We were responding on every your call and making sure that the boiler is fixed.
We came on Sunday and next day after hours in attempt to fix it.You were informed on Sunday that we don’t have that part and the stores are closed .
We never intended to let you down.
Thank you for one star review .
It’s time to replace that boiler.
Richard Anderson
2 months ago
Joseph was great.
Response from the owner:Thank you, Richard! We're glad to hear you had a great experience with Joseph. Your feedback is appreciated!
Brian Oleszczuk
2 months ago
I would like to thank the team at Oasis for bringing warmth back into our home. Our boiler of over 40 years finally decided to conk out, and the crew of Danny, Villy, Baba, and Mikey stepped in with outstanding professionalism. They removed the old unit, installed the new one with care and efficiency, and treated our home with real respect throughout the process. We’re grateful not only for the heat they restored, but for the kindness and skill they showed from start to finish.
Response from the owner:Thank you, Brian! We're so glad to hear that Danny, Villy, Baba, and Mikey provided you with exceptional service and warmth in your home. Your appreciation means a lot to us, and we're happy to have been a part of restoring your comfort.
OH MY GOD! Amazing experience with Oasis!!! Mark & Danny came out to fix a persistent heat issue we were having with heat not getting to the second floor of our unit; we figured it was just an old model and time for a new one. To our surprise, the furnace is FINE, the sensor needed to be cleaned, some things needed to be rewired, but this fixed the issue almost immediately. They were knowledgeable, provided solutions and explained everything super thoroughly to us. After they left, it was like a miracle; the heat started working again! NEEDED on these really cold days in Chicago and with a newborn at home!!

10/10 would recommend and use Oasis again.
Response from the owner:Thank you, Kaila! We're so glad to hear that Mark and Danny were able to resolve your heating issue and provide you with such a positive experience. Your recommendation means a lot to us, especially during these cold days. We appreciate your kind words!
John King
2 months ago
Danny and team were fantastic. I had them install two new variable speed furnaces and a zoning system. It was a little complicated of an install so did have some initial issues, but the team came back as many times as needed to ensure the system was working for us. We are now living in much more comfort than before, and at a very competitive price. We received multiple bids, but wanted to go with Oasis due to Danny's excellent ideas and explanations during the estimate walkthrough. Oasis also came in with the most competitive price so it was an easy decision. Highly recommend Danny and the rest of the Oasis team.
Response from the owner:Thank you, John, for your wonderful feedback! We're glad to hear that Danny and the team could provide the support you needed during your installation. It's great to know you're enjoying a more comfortable home at a competitive price. Your recommendation means a lot to us!
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